Last Updated: 5/31/2019
Kashi Clinical Laboratories and and its Defy Your DNA® brand values your privacy and is committed to protecting it. The privacy standards described below are used to ensure the security and confidentiality of your information.
In order to place an order, you will be required to create an account. Through this process, we will collect your name and mailing address. For certain tests, we collect year of birth and gender, which are required to deliver a result.
Our online feedback forms should be used to ask general questions or to request that one of our customer service specialists reach out to you. This should not be used to share personal information, passwords, or social security numbers.
Kashi Clinical Laboratories may use third parties to deliver online information and ordering services. We also use an independent third party for payment processing. Any information supplied online is only accessible by employees or contracted vendors who would need to access such information to render services.
Test results are held within Kashi’s laboratory information system and in .PDF reports that you can access when you login to our website. Results are not accessible to any third parties except those who facilitate result delivery.
Defy Your DNA also offers the choice to receive occasional emails from us. You can choose to join or unsubscribe from this list. It will not affect email notifications about your order, such as notices of when we have shipped your kit or when your results are ready.
Kashi Clinical Laboratories uses Google Analytics software to analyze traffic to our webpages and overall use and performance of our websites. Google Analytics does not identify individual users. Google offers an opt-out service available here launch.
Any links on our website do not constitute an endorsement of any brand, product, or service. Kashi is not responsible for the privacy policies or procedures at other sites.